Working Together

SERVICE PARTNERS

Partnering with you to help you win more business

Strategy Led Selling

Whether it's

Presenting the 'Art of the Possible' for your prospective customer in their business language

or

Supporting your existing customer through their transformation journey to achieving successful business outcomes (Customer Success)

..... Service Partners helps you articulate the value to their business. ..... and win more sales in the process.

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Differentiating Yourself

How do you convince your technology platform provider to recommend you?

Working collaboratively with you we will help you build & develop your market differential and so pull away from the growing crowd of Partners...

... giving yourself the best chance to win more business

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Up-skilling Your Organisation

The war for talent only gets tougher with each passing year, so in a growing market how are you going to continue to attract great people?

We help you look at the people side of your business, bringing some traditional and new thinking to help you future-proof your growth.

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What Others Say About Us

"Working with Johann in a number of global clients regarding the future of Enterprise Service Management was both a pleasure and an eye opener.

Within an 8 week engagement with one major client we had defined a clear structured roadmap to deliver their desired business outcomes including £7m OPEX savings and enterprise wide visibility of IT service operations.

I would not hesitate to recommend Johann for his professional and insightful approach to his clients."

Paul Barker
ServiceNow

"In all my dealings with Johann, which have ranged from prospective client, to actual client, to contractor and adviser there are a number of characteristics that shine through on all occasions.

Integrity, honesty in support of his convictions, a straight talker, but above all, knowledge based on intellectual and practical experience. It can be said that his mantra of “its all about the quality service” can hurt on occasions, but in reality its right and we all know its right.

I keep coming back to Johann for advice and guidance knowing that his words may not always be what I want to hear, but they will be the truth and the advice will ring through."

John Mohan
Fusion Global Business Solutions

"I'd consider Johann to be a true thought leader when it comes to any aspect of IT service delivery.

He has an enormous amount of practical experience in helping large enterprises design and implement service management capability involving the transformation of people, process and technology.

A skilled operator in complex organisations, he has outstanding stakeholder management skills, is a very effective communicator and above all is an individual of outstanding integrity who can be trusted to deliver."

Paul Dickinson

Amazon Web Services

Interested in finding out more?

Contact Us TODAY

Have a particular challenge you’re trying to deal with?

Or an opportunity you could do with some help on?

Why Us

Expert Advice

For over 30 years we have worked with large, medium & small organisations; public & private, in their Service Transformation initiatives, many of which which have realised significant investment returns. Sometimes this has been as the customer and sometimes as a supplier.

During this time we have set up and run three successful Service Management practices, one for the largest global partner of a leading ITSM vendor, another for a global top 10 consultancy and one smaller, niche practice, before then working inside ServiceNow.

We therefore have great experience to draw on for helping you grow your business too. Ask us how.